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Slack message sending

Enabling this action allows your AI Agent to send a message to your choosen Slack channel whenever the user mentions any topic that you want to be notified with.  Check the steps to integrate Slack with Chatbase through this page.
  1. Click on Actions from the side bar then click on “Create action” then click on “Slack” then “Start customizing”
  2. Choose the Slack workspace that you want to be connected with this Action:
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  1. In the When to use section, provide a detailed description explaining when the AI agent should use this action.
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  1. Click on Save button.
  2. Make sure to enable this action to allow the AI agent to send a message to your Slack channel.
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Now, you can try this action in the Playground on the right side of the page. It’s recommended to try sending a message in the Action preview to ensure that the AI agent sends a message to your Slack channel when the desired instructions are fulfilled before enabling the action. Examples: “Call this tool to send a message in slack to the channel named: ai-actions-slack whenever the user mentions any of the following topics: late order”
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Once the user mentioned an issue with a “late order,” a Slack notification is sent (with a direct link to the respective conversation) to the channel connected to this action:
Slack notifications