Calendly

In order to create this action, you would first need to integrate with your Calendly account.

After successfully connecting your Calendly account, you can head back to the actions page to configure your Calendly action. 

Make sure to select the Event that the bot can get the available slots from to be able to proceed.

When to use

This is where you specify when exactly this action should be triggered or what type of customer queries would trigger it. You can also add in some instructions that the bot should adhere to when this action is triggered.

Examples:

“Call this action when the user mentions that he/she wants to book an appointment.”

“The window can only be 1 week long, if the user specified a longer period, use the same starting time, and the ending time should be 1 week later, responding to the user that the window cannot be longer than 1 week.”