All you need to do to connect your Cal account is to add your Event URL under ‘Cal.com Event URL’. You do not need an integration for Cal.com.

When to use

This is where you specify when exactly this action should be triggered or what type of customer queries would trigger it. You can also add in some instructions that the bot should adhere to when this action is triggered. 

Examples: 

“Call this action when the user mentions that he/she wants to book an appointment.”

“Check if the user booked an appointment or not from the tool result.”