How Sandbox VR gives 1,000+ employees instant operational answers across 90 locations
93%
Resolution accuracy
1000+
Questions resolved per week
AI support built for enterprise scale
Security, compliance, and support built in from day one. Deploy AI agents with the control your team expects.
- Get a dedicated team, onboarding and an uptime SLA
- Control access with SSO, SAML and custom roles
- Meet SOC 2, GDPR and HIPAA requirements out of the box
- Keep your data private, never used to train models
Trusted by over 10000+ businesses
4.8
Millions of conversations. Zero slowdowns. Chatbase is built for scale, delivering fast, reliable support at any volume.
3x
Lower support costs
99.9%
Uptime SLA
80%
Deflection rate
24/7
Always-on support
"With Chatbase, we turned a feature idea into a live product in four days, and it’s now the main reason performers upgrade to our paid plan."
Sebastian Kraft, Managing Director and Founder
4 days
Idea to live product
45,000+
Registered performers
Everything your enterprise plan includes
Higher limits
Expanded message credits, training data, and agent capacity built for enterprise-scale volume and usage.
White-labeling
Remove Chatbase branding from the embed script.
99.9% uptime guarantee
Reliable infrastructure backed by an SLA so your agent is always available when your customers need it.
SSO
Sign in securely through your organization's identity provider with SAML-based single sign-on support.
Audit logs
Track every change in the dashboard with a filterable activity trail showing who changed what and when.
SLAs
Guaranteed response times and resolution commitments backed by a formal service level agreement.
Success manager (CSM)
A dedicated point of contact who handles onboarding, optimizes performance, and supports your team ongoing.
Priority support
Jump the queue with faster response times and direct access to senior support engineers when you need help.
Custom roles & permissions
Control who can view, edit, and manage agents across your organization with granular role-based access.
Works with the tools you already use
Enhance Chatbase by simplifying workflows and linking your preferred apps, with fresh integrations added regularly.
Trusted by 10,000+ brands
How Arcadis built a repeatable AI communication model for public infrastructure projects
100%
Official sourced answers
24/7
Citizen access to project info
4.8
Chatbase is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Built for your industry
Retail & E-commerceShoppers want sizing, shipping, and returns answered instantly. AI agents trained on your catalog and policies keep them moving to checkout.
Retail & E-commerce
Shoppers want sizing, shipping, and returns answered instantly. AI agents trained on your catalog and policies keep them moving to checkout.Technology
Your users want help inside the product, not a ticket queue. Embed an identity-verified AI agent in your app, docs, and Slack.Travel & Hospitality
Guests ask about availability, rates, and check-in at every hour. AI agents answer across chat, email, and voice, connected to your PMS and booking engine.Financial Services
Lost cards, disputed charges, and account changes cannot wait on hold. AI agents resolve them across every channel, inside the guardrails you set.Frequently asked questions
The world’s best customer experiences run on Chatbase
Join thousands of teams using Chatbase to build AI agents that deliver exceptional support at scale — across chat, email, and voice.