Customer stories
Trusted by companies worldwide to handle millions of customer interactions.
“Chatbase is a very friendly, non-technical platform. You don't need a big team or a complex integration to get real results.”
Maria Fernanda Castro, Merchant Operations Sr. Specialist
“The setup is easy, the adoption hurdle is lower than you fear, and the time your team gets back is immediate.”
LT Jacquin, Group Head of J Force
All customer stories
2.2x lift in overall merchant closed-won rate
How Aplazo doubled merchant acquisition without adding headcount
Resolving 50% of total support volume
How Jumia J Force scaled support to 8 African markets with Chatbase
24/7 customer support on the app
How Opal serves millions of users with a small team
18 AI agents guiding 7M students
How Thotis Media guides 7 million French students with a constellation of 18 AI agents
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