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Contact Object

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id
string

The unique identifier for the contact. Generated by Chatbase.

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external_id
string

The unique identifier for the contact provided by your system.

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name
string

The contact’s name.

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email
string

The contact’s email address. Must be unique if provided.

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phonenumber
string

The contact’s phone number (e.g. +1234567890).

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created_at
number

The Unix timestamp when the contact was created in Chatbase.

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updated_at
number

The Unix timestamp when the contact was last updated in Chatbase.

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custom_attributes
object

A JSON object containing custom attributes for the contact. For more information, see Custom Attributes.

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Example Contact Object

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "external_id": "kX2b8YpI-jRmN3vQ5",
  "name": "John Doe", 
  "email": "john.doe@example.com",
  "phonenumber": "+1234567890",
  "custom_attributes": {
    "age": 30,
    "location": "New York"
  },
  "created_at": 1571672154,
  "updated_at": 1571672154
}
Custom Initial MessagesCustom Attributes