The 10 Best WhatsApp Chatbots 2025

Over 2.95 billion people use WhatsApp every month.

That’s nearly half the world’s population on a single platform. If your customers are anywhere, they’re on WhatsApp.

And even better—According to WhatsApp, the platform has a 98% open rate. Compare that to email, where you’re lucky if even 20% of people open your message. On WhatsApp, people see your messages. They read them. They reply.

That’s why a WhatsApp chatbot isn’t just a nice-to-have. It’s a tool that can really move the needle for your goals. Whether you're running a business, managing a community, or handling customer support, automating WhatsApp can save you time, energy, and a whole lot of back-and-forth.

But not all WhatsApp chatbots are worth your time. Some are clunky. Some are frustrating. Some create more problems than they solve.

That’s why we’ve put together a list of the best WhatsApp chatbots—the ones that actually work, the ones that make your life easier, and the ones that are worth your attention.

Let’s get into it.

1. Chatbase

Chatbase is a very powerful AI chatbot and AI agent-building platform, recognized for creating high-quality WhatsApp chatbots.

One of the biggest reasons people love Chatbase is its ease of use. While many chatbot platforms promise simplicity, Chatbase actually delivers—you can build and deploy a fully functional WhatsApp chatbot within minutes. But it’s not just about speed; it’s about control. Chatbase lets you train your chatbot on any data you provide, ensuring it understands your business, customers, and industry.

It’s also highly customizable when it comes to personality. Whether you want your chatbot to be formal, professional, chatty, witty, or even sarcastic, Chatbase gives you full control over how it interacts. And it does it really well—the AI responds in a way that feels natural and engaging.

Beyond WhatsApp, Chatbase is truly omnichannel. You can deploy the same chatbot across Instagram, Slack, websites, and more, making it a versatile solution for businesses with multi-platform customer interactions.

Another huge advantage is multilingual support. Since WhatsApp has a global audience, Chatbase lets you build chatbots that can communicate in dozens of languages, allowing you to fully tap into WhatsApp’s worldwide reach.

And when it comes to AI capabilities, Chatbase is simply one of the best. You’re not locked into a single AI model—you can use OpenAI's GPT models, DeepSeek, Command R+, Gemini 2.0, and many others. This flexibility ensures you can pick the best AI for your specific needs.

To top it off, Chatbase has a powerful analytics dashboard that helps you monitor your chatbot’s performance. It even includes sentiment analysis, allowing you to gauge customer emotions and improve interactions based on real data.

Features I Love

• Extremely easy to use – Build and deploy in minutes.
• AI model flexibility – Use models from OpenAI, DeepSeek, Claude, Google, Cohere, and more.
• Omnichannel deployment – Works on WhatsApp, Instagram, Slack, and websites.
• Full persona control – Make the chatbot as chatty, witty, or professional as you want.
• Multilingual support – Engage global audiences in dozens of languages.
• Advanced analytics – Track performance and analyze customer sentiment.

Chatbase is hands down one of the best AI chatbot-building platforms for WhatsApp. Its AI capabilities, flexibility, ease of use, and multilingual support make it a top choice for businesses that want a truly intelligent, data-driven WhatsApp chatbot. If you want a chatbot that does more than just answer FAQs—one that adapts, understands, and engages in meaningful conversations—Chatbase is the way to go.

→ Recommended choice: Build a WhatsApp chatbot that truly works for your business—sign up now!

2. ManyChat

ManyChat is one of the most user-friendly chatbot platforms out there, especially if you’re looking to automate WhatsApp, Facebook Messenger, and Instagram DMs. It’s built with marketers in mind, making it perfect for businesses that want to capture leads, run promotions, and automate sales conversations without breaking a sweat.

One of the standout features is its drag-and-drop flow builder. Even if you have zero coding experience, you can quickly create conversational flows that guide users through a funnel, whether it’s for lead capture, customer support, or sales. Another big plus is its deep integrations with e-commerce platforms like Shopify, making it easy to recover abandoned carts and send automated order updates.

Another strong point? Growth tools. ManyChat makes it effortless to collect leads from your website, Instagram Stories, and even QR codes, bringing more people into your funnel automatically. If you’re serious about growing your audience and scaling automated messaging across multiple platforms, ManyChat is one of the best tools for the job.

Features I Love

• Drag-and-drop chatbot builder – No coding needed, super easy to use.
• Omnichannel support – Works on WhatsApp, Messenger, Instagram, and SMS.
• E-commerce integrations – Great for Shopify stores, abandoned cart recovery, and order updates.
• Growth tools – Capture leads from websites, QR codes, and Instagram Stories.
• Broadcast messaging – Send promotions and updates to your audience at scale.

Downsides

• Limited AI capabilities – It’s great for automation but lacks advanced AI-driven conversations.
• WhatsApp support requires a business account – Extra setup steps compared to Messenger and Instagram.
• Pricing can get high as your audience grows, especially for WhatsApp.

ManyChat is one of the best chatbot platforms for marketing and lead generation, especially if you’re active on Instagram, Facebook Messenger, and WhatsApp. If your focus is on automating e-commerce interactions, running promotions, or collecting leads, this is a fantastic choice. But if you need advanced AI conversations or deep WhatsApp automation, you might want to explore other options.

3. Tidio

Tidio is a chatbot platform designed for small to medium-sized businesses that want a simple yet functional WhatsApp automation tool. Setting up a WhatsApp chatbot with Tidio is easy—no coding required. The drag-and-drop builder allows businesses to automate responses, handle FAQs, and collect leads without technical expertise.

Tidio also unifies WhatsApp, live chat, and email into a single inbox. This is a huge advantage for businesses managing multiple communication channels, as it ensures no customer message gets lost. Additionally, it offers pre-built chatbot templates, making setup even quicker for businesses that want a plug-and-play solution. For those catering to international customers, Tidio’s multilingual chatbot ensures that language isn’t a barrier.

Features I Love

• Drag-and-drop chatbot builder – No coding required, making setup quick and accessible.
• Unified inbox – Combines WhatsApp, live chat, and email for seamless customer support.
• AI-powered chatbot – Handles repetitive queries, reducing manual effort.
• Pre-built templates – Saves time by providing ready-to-use chatbot setups.
• Multilingual support – Expands reach by allowing conversations in multiple languages.

Downsides

• Automation capabilities are limited compared to more advanced chatbot platforms.
• AI responses work well for basic queries but aren’t as sophisticated as specialized AI chatbots.
• Pricing can be steep if you need premium features.

Tidio is a great option for businesses that want an easy-to-use WhatsApp chatbot without diving into complex automation. It’s especially useful for handling FAQs, managing customer conversations across multiple channels, and improving response times with AI assistance. However, if you need deep integrations, advanced AI, or complex automation flows, you might find its capabilities somewhat restrictive.

4. Avivo’s AgentBot

Avivo’s AgentBot is a powerful AI-driven chatbot designed for businesses that need a highly automated WhatsApp support system. It stands out with its advanced natural language processing (NLP), making interactions feel more human-like and context-aware. Instead of responding with rigid, keyword-based answers, AgentBot understands intent, allowing it to handle complex queries without frustrating customers.

One of its biggest strengths is its ability to integrate seamlessly with CRMs, ticketing systems, and third-party apps. This means it can pull customer data, update records, and even escalate issues automatically when needed. Businesses that deal with high volumes of customer inquiries benefit greatly from this level of automation.

AgentBot also supports omnichannel messaging, meaning customers can start a conversation on WhatsApp and continue it via email or web chat without losing context. This is a game-changer for businesses that prioritize smooth, uninterrupted customer interactions.

Features I Love

• Advanced NLP – Understands customer intent for more natural conversations.
• Omnichannel support – Conversations flow across WhatsApp, email, and web chat
• CRM and third-party integrations – Pulls and updates customer data effortlessly.
• Automation & escalation – Routes complex queries to human agents when necessary.
• Customizable AI training – Businesses can fine-tune responses to match their industry needs.

Downsides

• The learning curve can be steep, especially for small businesses unfamiliar with AI chatbots.
• Higher pricing compared to simpler WhatsApp chatbot solutions.
• Requires regular training to keep responses relevant and accurate.
• No transparency in pricing

AgentBot is a solid choice for businesses that need a sophisticated, AI-powered chatbot capable of handling complex interactions. Its seamless integrations and omnichannel capabilities make it ideal for companies with high customer support demands. However, if you’re a small business looking for something simple and easy to set up, AgentBot might feel overwhelming.

5. Landbot

Landbot takes a different approach from most WhatsApp chatbot builders. Instead of being API-heavy and developer-centric, it focuses on a no-code, drag-and-drop interface that makes it easy for businesses to create conversational flows without writing a single line of code. If you're someone who wants full control over your chatbot but doesn't have technical skills, Landbot is a great option.

One of its biggest strengths is its visual chatbot builder—you can literally design the conversation flow like a mind map, making it easy to see how users will interact with your bot. It also supports rich media elements, meaning you can send images, buttons, and quick replies to keep interactions engaging. Plus, it integrates with CRMs, Google Sheets, and even Zapier, making it flexible for businesses that rely on different tools.

Beyond its visual builder, Landbot also includes conversational AI features, allowing for more dynamic interactions. It has a large library of predefined templates, making it easy to set up bots for lead generation, surveys, customer support, and more. If you're collecting leads or running feedback surveys, Landbot makes the process seamless.

It offers native integrations with tools like Slack, Dialogflow, and HubSpot, ensuring a smooth workflow across different platforms.

Features I Love

• No-code chatbot builder – The drag-and-drop interface makes designing conversations simple.
• Conversational AI – Allows for more dynamic, flexible interactions.
• Predefined templates – Speeds up chatbot deployment for lead generation, surveys, and support.
• Inbox for team collaboration – Manage chats efficiently with multiple agents.
• Native integrations – Works with Slack, Dialogflow, HubSpot, and more.

Downsides

• Lacks the deep AI capabilities of more advanced chatbot platforms.
• WhatsApp integration requires a Business API provider and comes with additional costs.
• Not the best for large-scale automation compared to API-driven platforms.

Landbot is ideal for businesses that want an easy-to-use chatbot builder with conversational AI, lead generation tools, and team collaboration features. It’s good for collecting leads, running surveys, and managing customer interactions across multiple platforms. If you need advanced AI-driven automation, you might hit limitations, but for structured, visually designed chatbots, Landbot is a solid choice.

6. Gupshup

Gupshup is one of the most well-known names in the WhatsApp chatbot space, and for good reason—it offers a powerful, API-driven platform that’s built for developers and businesses that want a high level of control over their chatbot experience. If you're looking for a highly customizable solution with deep integrations into your existing systems, Gupshup delivers.

The strength of Gupshup lies in its flexibility. You can build automated workflows, integrate with CRMs, and create conversational AI chatbots that handle everything from customer support to marketing. It also supports WhatsApp commerce features, like product catalogs and payments, making it a strong choice for e-commerce businesses. However, this flexibility comes with a trade-off: it’s not the most beginner-friendly option. If you're not technically inclined or don’t have developers on hand, the setup process can feel overwhelming.

Features I Love

• Highly customizable – Deep API access allows for tailored chatbot experiences.
• Supports WhatsApp commerce – Easily add product catalogs, payments, and order tracking.
• Advanced automation – Build workflows that automate customer interactions.
• Omnichannel capabilities – Works with SMS, Facebook Messenger, and more.
• Scalability – Handles large volumes of messages without breaking a sweat.

Downsides

• Not beginner-friendly—requires technical knowledge to set up properly.
• The pricing structure can be confusing, especially for small businesses.
• UI is not as intuitive as some other chatbot builders.

If you’re running a business that needs a powerful, API-driven WhatsApp chatbot with deep integrations, Gupshup is a strong choice. It’s built for scale and flexibility, making it ideal for enterprises and e-commerce brands. However, if you’re looking for a simple, plug-and-play chatbot without needing a developer, you might struggle with Gupshup’s complexity.

7. Respond.io

Respond.io is a strong option for businesses that want to manage WhatsApp (and other messaging channels) from a central hub. It’s more than just a WhatsApp chatbot builder—it’s a full-fledged customer conversation platform. If you’re handling high volumes of messages across multiple platforms like Facebook Messenger, Instagram, and Telegram alongside WhatsApp, this tool keeps everything in one place.

What stands out is its automation engine. You can set up workflows that automatically assign chats, send follow-ups, or trigger actions based on customer behavior. It also integrates well with CRMs, which means you can personalize conversations using customer data. However, while it’s great for centralizing communication, it’s not as specialized as some pure WhatsApp chatbot builders. If you need deep AI automation specifically for WhatsApp, you might find more tailored solutions elsewhere.

Features I Love

• Omnichannel messaging – Manages WhatsApp, Facebook, Instagram, and more in one dashboard.
• Advanced automation – Smart workflows for routing, follow-ups, and triggering actions.
• CRM integrations – Personalize chats with customer data.
• Multi-agent support – Assign chats to different team members easily.
• Broadcasting tools – Send bulk messages and campaigns.

Downsides

• Not a dedicated WhatsApp chatbot builder—more of a general messaging hub.
• AI automation isn’t as advanced as some specialized chatbot platforms.
• Pricing can get high if you need advanced features.

If you’re looking for an all-in-one messaging solution that includes WhatsApp but also connects with other platforms, Respond.io is a solid choice. It’s great for businesses that need automation and multi-agent support across multiple channels. But if you’re after a deep, AI-powered WhatsApp chatbot with advanced capabilities, you might need a more focused tool.

8. Sinch Engage ( MessengerPeople)

Previously known as MessengerPeople, Sinch Engage is a solid choice for businesses that want to centralize messaging, automate responses, and run marketing campaigns across multiple platforms. It’s not just for WhatsApp—this tool supports Facebook Messenger, Instagram, Viber, and more, making it a great option if you're handling customer conversations across different channels.

A key strength is the shared inbox, where teams can manage all conversations in one place. Whether it’s customer support, sales inquiries, or marketing outreach, everything is streamlined. If you're tired of juggling messages across different platforms, this feature alone is a game-changer.

Building chatbots is easy with its drag-and-drop dialog flow builder, so you can set up automation without coding. Need to send personalized WhatsApp messages? Sinch Engage has tools for that, too. You can target users directly, automate simple FAQs, and even launch marketing campaigns via WhatsApp—all from a single platform.

Features I Love

• Multi-channel support – Manage WhatsApp, Facebook Messenger, Instagram, and Viber in one place.
• Drag-and-drop chatbot builder – No coding needed to create custom dialog flows.
• Shared team inbox – Makes it easy for teams to handle customer chats efficiently.
• WhatsApp marketing & bulk messaging – Send personalized promotions directly to users.
• Simple FAQ automation – Reduces repetitive queries and speeds up responses.

Downsides

• More expensive than some WhatsApp-only chatbot builders.
• If you only need a WhatsApp chatbot, this might be overkill.
• Advanced AI automation is somewhat limited compared to AI-first platforms.

Sinch Engage is perfect for businesses that need multi-channel support and want to automate marketing, sales, and customer service. If you’re only focused on WhatsApp, a simpler tool might be a better fit. But if you need a full-scale messaging solution that handles multiple platforms, chatbot automation, and WhatsApp marketing all in one, Sinch Engage is worth considering.

9. BotsCrew

BotsCrew is a bespoke AI WhatsApp chatbot-building solution, meaning you’re not getting a generic, off-the-shelf product—you’re getting a chatbot designed to fit your business like a glove. This is great if you have complex workflows, need deep integrations, or want an AI assistant that truly aligns with your brand. But that level of customization comes with a cost—not just in money but in time and back-and-forth communication. Things aren’t plug-and-play here. You’ll get a great chatbot in the end, but expect a longer setup process to fine-tune everything to your needs.

BotsCrew excels in handling industry-specific challenges, offering integrations with CRMs, databases, and backend systems. It also supports multilingual interactions, making it perfect for businesses with a global customer base. The hybrid model is another strong point—automation takes care of routine tasks, while human agents can jump in for complex cases.

Features I Love

• Bespoke AI chatbot development – Tailored to your specific business needs.
• Multilingual support – Ensures seamless communication with global customers.
• Human-agent handoff – Prevents customers from getting stuck in an AI loop.
• Deep third-party integrations – Connects with CRMs, databases, and backend systems.
• Automates bookings & transactions – Customers can complete actions directly in WhatsApp.

Downsides

• A lot of back-and-forth during development—things don’t just “work out of the box.”
• Pricing can get very steep depending on the level of customization you need.
• More suited for medium to large businesses; small businesses may find it overkill.

If you need a truly customized WhatsApp chatbot and are willing to invest time and money into getting it right, BotsCrew delivers. It’s powerful, flexible, and integrates deeply with business systems. However, if you’re looking for a quick, budget-friendly chatbot that works out of the box, this might not be the best fit.

10. BotPress

BotPress is a powerful open-source chatbot platform that allows you to create highly customizable WhatsApp chatbots. Unlike no-code platforms, BotPress gives you more control over chatbot behavior, making it a great fit for developers and businesses that need advanced automation.

One of the standout features is its conversational AI capabilities. You can train chatbots to understand natural language, handle multi-turn conversations, and even support multiple languages. It also has prebuilt modules for common chatbot functionalities, saving you time while still allowing deep customization.

Another major advantage is self-hosting. If you're concerned about data privacy and compliance, BotPress lets you host your chatbot on your own servers, which is a big plus for businesses in regulated industries. It integrates natively with WhatsApp and other messaging platforms, making it a flexible choice for omnichannel support.

Features I Love

• Open-source & self-hosted – Full control over data and customization.
• Conversational AI & NLP – Can handle complex, multi-turn conversations.
• Omnichannel support – Works with WhatsApp, Messenger, Slack, and more.
• Prebuilt modules – Saves time while keeping flexibility.
• Multilingual support – Makes it easy to serve a global audience.
  

Downsides

• Steep learning curve – Requires technical knowledge to set up and manage.
• Not plug-and-play – More configuration needed compared to drag-and-drop builders.

BotPress is a solid choice for businesses that need a powerful, customizable chatbot with full control over data and AI capabilities. However, if you're looking for an easy-to-use, no-code solution, this might not be the best fit—it requires some technical expertise to get the most out of it.

→ Want to build a powerful AI-driven WhatsApp chatbot in minutes?

With Chatbase, you get a WhatsApp chatbot that’s easy to set up, budget-friendly, and actually gets the job done. You have access to powerful AI models, dozens of integrations, and an intuitive setup that takes minutes—not hours.

→ Build a chatbot that truly works for your business—sign up now!